Our office sees newborn through young adult. Our
office hours are:
Monday and Wednesday 8:30 am- 9:00 pm, and Tuesday,
Thursday and Friday 8:30 am - 5:00pm. If you would like to schedule
with a particular doctor, nurse practitioner and physician assistant
please click here to see their office schedule.
If you would like to schedule an appointment please call
Please arrive 15 minutes prior to your scheduled appointment. It is
now our policy to have you bring and present insurance cards for your
children at all visits. .
In an effort to keep our patients with Accidents / Injuries / and
Medical Emergencies out of the Emergency Rooms, you may experience a
delay in your appointment. We apologize in advance for any
inconvenience this may cause you.
Copays are due at the time of the visit. If your child is being seen
for a Well Child Exam and they are sick at the time of or have an
issue to be addressed, it could result in copay for the additional
work up. Many insurance companies will add a copay or place it toward
your deductible for these types of visits.
Your first office
visit? see the Patient Forms section
where you can print-out and complete our health information forms prior to your
We encourage parents to call our office during our regular office
hours with questions about sick children or questions about the
health, growth or development of your children. We also encourage
adolescent and young adult patients to call us directly with their own
questions or to use the Message Center to
email questions to us. Please limit after-hours calls to requests for help with sick or
Referrals to other
If your child is to see a specialist
our doctors, nurse practitioners, and physician assistant will put in
the request to our referral coordinator. And you will be contacted
with appointment date and time. If your insurance requires a referral,
please give 7 days advance notice. If you have an insurance that is an
HMO and your child is seen at an Urgent Care Facility, please call our
office immediately so we can do a referral.
or No Showing for
you need to cancel an appointment, we request that you give us a 24
hour notice. We understand that there may be an emergency that arises
and those things are for unseen. We do give reminder calls to our
patients as a courtesy. If you no show for your appointment or cancel
your appointment and we are unable to 611 that time slot you will be
charged. 24 hours.
If you arrive 15 minutes late for your child's appointment you may
be asked to reschedule. Our doctors, nurse practitioners and physician
assistant do their best to stay on schedule.
Emergency phones calls are
accepted at all hours by calling our regular phone number (717)
533-7850. If calling after our normal office hours, your call will be
answered by our nurse triage service. They are professionally trained
pediatric nurses who will provide phone advice and help you decide if
or when you need to seek medical care for your child.
The nurses that answer these calls
provide advice based on protocols developed by the providers at the
Hershey Pediatric Center. If medically necessary, the triage service
will contact the doctors, nurse practitioner and physician assistant
on call for assistance. Our doctors, nurse practitioners and physician
assistant will be available on call until 9:00 pm Monday through